Privacy Policy

How we collect, use and protect your personal data. Last updated: November 2026.

Your Data, Your Rights

Privacy Policy

This policy explains how Quality International Certification Services ("QICS", "we", "us") collects, uses, and protects your personal data when you use our website or engage our certification services.

1. Who we are

Quality International Certification Services is an accredited ISO certification body registered in the United Kingdom. We are the data controller for personal data submitted through this website and through our certification services.

For data protection enquiries, contact: info@qicscert.com

2. What we collect

We collect only the information needed to deliver our services:

  • ✓ Contact details — name, company, email, phone
  • ✓ Standard of interest — e.g. ISO 9001, ISO 27001
  • ✓ Messages — anything you tell us in the contact form
  • ✓ Technical data — IP address, browser type, pages visited (for security and analytics)

3. How we use your data

  • ✓ Respond to your enquiry and prepare a quote
  • ✓ Deliver certification audits and issue certificates
  • ✓ Comply with legal and accreditation obligations
  • ✓ Send transactional updates (never marketing without consent)

We never sell your data.

4. Lawful basis

We rely on legitimate interest (responding to your enquiry), contract (delivering services), and legal obligation (accreditation record-keeping).

5. How long we keep it

  • ✓ Enquiry data — up to 24 months
  • ✓ Certification records — 7 years (required by IAF accreditation rules)
  • ✓ Technical logs — 12 months

6. Your rights (GDPR)

You have the right to:

Access — request a copy of your data
Correct — fix inaccurate data
Delete — request erasure
Restrict — limit processing
Port — receive your data in a portable format
Object — object to processing

To exercise any right, email info@qicscert.com.

7. Cookies

We use minimal cookies required for the site to function (session cookies). We do not use third-party tracking cookies without your consent.

8. Contact

Data protection queries:
info@qicscert.com
RZ11/B Vashisth Kuteer, Palam Dwarka, New Delhi - 110045